Via the ever-vigilant [livejournal.com profile] ysabetwordsmith, a post from Norman Spinrad explaining the publishing death spiral.

Here's the nutshell, in Norman's own words:

Let’s say that some chain has ordered 10,000 copies of a novel, sold 8000 copies, and returned 2000, a really excellent sell-through of 80%. So they order to net on the author’s next novel, meaning 8000 copies. And let’s even say they still have an 80% sell-through of 6400 books, so they order 6400 copies of the next book, and sell 5120....

You see where this mathematical regression is going, don’t you? Sooner or later right down the willy-hole to an unpublishablity that has nothing at all to do with the literary quality of a writer’s work, or the loyalty of a reasonable body of would-be readers, or even the passionate support of an editor below the very top of the corporate pyramid.


Read the whole post, though, since it's entertaining and does a vastly better job of explaining his reasoning as to why so many writers have to resort to pseudonyms after three or four books...

What do you think? Is the American model of publishing broken?

From: [identity profile] minnehaha.livejournal.com


How does this make any sense? The number of books sold is a measure of the popularity of the author, or how much his audience want to read his books, or something like that -- it has nothing to do with an artificial number used by a printer to know when to press the "stop printing the thing" button.

So if an author sells 8000 books, it's because 8000 people want to pay the money to read his book -- regardless of whether the printer prints 10,000, 100,000, or 1,000,000, regardless of whether B&N and Borders order 10,000, 100,000, or 1,000,000. And if the author's next book sells 6400 copies, it's because 1600 fewer people wan to read his second book -- again, regardless of whether the printer prints 8000, 10,000, 100,000 or 1,000,000, regardless of whether B&N and Borders order 8000, 10,000, 100,000, or 1,000,000.

Spinrad seems to be saying that customer demand is somehow influenced by how many books the major chains plus Amazon buy. Now there's going to be some noise in the system -- with fewer books in stores they'll be more mismatch between the stores the buyers are in and the stores the books are in -- but is that it? Is that really enough to explain his phenomenon? I just don't buy his argument.

B
Edited Date: 2010-08-01 04:01 pm (UTC)

From: [identity profile] sleigh.livejournal.com


There is some validity (I feel) in what he's saying. It's a matter of visibility. Rarely does anyone sell every book that's out there. 80% (as Norman points out) is a decent sell-through. THe fewer books that are out there, the fewer potential book buyers see 'em. If you're not on the shelves, you're essentially invisible... and thus you sell less.

And I've seen too many fellow writers have novels turned down not (ostensibly) because the publisher didn't like the book, but because sales figures for the last book were low, and therefore the chains won't order in enough copies of the next book, which means that the book will almost certainly tank.

From: [identity profile] minnehaha.livejournal.com


"It's a matter of visibility. Rarely does anyone sell every book that's out there. 80% (as Norman points out) is a decent sell-through. THe fewer books that are out there, the fewer potential book buyers see 'em. If you're not on the shelves, you're essentially invisible... and thus you sell less."

That's the noise in the system -- the mismatch between which stores have the books on their shelves and which stores have the customers in the aisles -- I mentioned. That certainly has some effect, but how much really these days? Ignoring WalMart and airport bookstores -- places our books will never see the inside of -- and ignoring best sellers, what percentage of books these days are purchased by someone browsing amongst the bookstore shelves? On the Internet, every book has the same amount of visibility, regardless of how many books are printed or ordered. Do people really learn that you've published another book by stumbling on it randomly, or are they paying attention or is a friend who is paying attention telling them...or what? Seems to me that the death of bookstores, as bad as that is for other reasons, is inherently solving this mismatch problem.

And what's replacing that is information-age notions of "visibility." This is what Spinrad's editor was talking about in this paragraph:

"I wish I could help. Power in this day and age in terms of 'cutting edge' fiction has (as I’m sure you’re aware) largely left the hands of conventional publishers. Rather, the guys who are making it now are doing so off of their web presence, having established themselves as counter-culture figures at large on the net."

You want visibility in the 21st century: don't expect bookstores to provide it, do it yourself. Now we can argue about whether this is good or bad for society, but it also solves the mismatch problem.

"And I've seen too many fellow writers have novels turned down not (ostensibly) because the publisher didn't like the book, but because sales figures for the last book were low, and therefore the chains won't order in enough copies of the next book, which means that the book will almost certainly tank."

Another way of saying this is: publishers now realize that they're not very good at predicting which authors are good (where good = good selling), and there's now enough data that they can safely ignore their own biases. It would be better if publishers would also publish books they didn't like because the crowd data indicated that they would sell, but it's not necessarily a bad thing.

The real issue here is the publishing has become a business instead of an industry. Whenever that happens, quality suffers.

B

From: [identity profile] kk1raven.livejournal.com


Something about the book business is definitely broken. I'm not convinced that Spinrad is completely right about what it is though.

If 8,000 people bought the first book, how is the fact that the chain only bought 8,000 of the second book going to stop those 8,000 people from buying the 8,000 copies if they liked the book? Unless the bookstore automatically returns the last 20% of the books without trying to sell them, that doesn't make sense to me. Sure, if the chain has enough stores, some of those copies might end up at stores that aren't the stores the potential buyers are looking in, but if the chain sells so many that they don't have copies to put on the shelves, aren't they going to order more rather than sending some back?

The problem I see is that the chain store that I shop at never bothers putting any copies of many of the books I want on the shelf. Their SF section has many shelves of Charlaine Harris books, and several shelves of Star Wars and Star Trek tie-in novels, but not a single book from many of the authors I like. I have nothing against Charlaine Harris or Star Wars. Total failure of books to appear on the shelves causes people to not know they exist, which has to affect sales for most authors.
alicebentley: (Default)

From: [personal profile] alicebentley


From my point of view (as a bookseller up until 2004) it wasn't so much that the American model of publishing was broken as that it was by choice set aside for a different model - with different goals, and different results. The older model aimed to choose good books for a wide range of tastes, and strive to have every title profit at least to some extent.

After the massive re-purchasing of publishers, the new owners were more interested in choosing only those titles most likely to be serious money-makers, which limits how much range you can allow for. There was also a new dynamic between publishers and chain bookstores, with rack allowances and special deals narrowing which books would make it to the shelves.

So I'd say Spinrad's example of the Death Spiral is missing the main point of the shift - it's not that the books are selling fewer copies once they make it to the shelf, it's that most of them don't make it there at all.

Or at least, that's the way it was shaping up a few years ago. Nowadays with online booksellers moving almost as many books as the brick-and-mortar ones used to, and with ebooks coming into focus now that there are readers people can both use and afford, we have an unprecedented period of selection and access to enjoy - along with the chaos of too many choices and questionable quality control to deal with.

From: [identity profile] sleigh.livejournal.com


The issue here is that if 8,000 people bought the book, some subset of those people bought the book on impulse: because they liked the cover, because they read a little bit of it and liked it, or because someone recommended it to them. But when they read the book, they didn't like it well enough to go looking for the next book by that author.

You need more books in the brick-and-mortar stores than potential readers -- because otherwise the browsers never find you, as you point out in the second paragraph. It's different with the online purveyors: there, all you need is a page on the book and at least one copy in the warehouse.

From: [identity profile] sleigh.livejournal.com


You make an excellent point, I think: if all a publisher is concerned about is the bottom line, period, you don't want to take chances on any book that looks challenging or non-commercial. That's certainly part of the equation here.

From: [identity profile] kk1raven.livejournal.com


I don't disagree with the idea that some people are impulse buyers. The part I'm having trouble with is the idea that bookstores are stuck at however many of the books they ordered to begin with. Say my local store gets 5 of those 8,000 books. They put one on the shelf. Someone buys that one. They put another on the shelf. When someone buys it, they put out the third copy. If they go through all five in a reasonably timely way, so that there are no copies left in their back room, aren't they going to order more from the chain warehouse? And isn't the chain warehouse going to order more from the publisher if their 8,000 copies sell? From what I can see, the books that the local store stocks to begin with do stay available for some period of time so I don't think they're putting one just copy out and not replacing it.

From: [identity profile] sleigh.livejournal.com


I think it's more complicated than that: mu understanding is that individual bookstores don't automatically order more copies if they sell out -- the chain as a whole looks at how many copies were sold in a given time period, and if the number falls below a certain threshold, they don't order more. Also, if the publisher has no copies in the warehouse, they can't ship 'em out -- and they're not going to go back to press unless there are significant re-order numbers.

From: [identity profile] kk1raven.livejournal.com


So how does the number of copies ordered by a chain bookstore affect the number printed to begin with? Do publishers decide how many to print more based on how many of the last book sold or on pre-orders from book store chains? Do orders even get placed early enough for the publisher to take them into account?

Several years ago, I had an interesting conversation with one of the employees of a now defunct local Waldenbooks store. She said that her store's policy was to order half as many books as they'd initially sold when they ran out of copies of a book. It they'd ordered and sold twenty copies, they'd replace them with ten copies. If they'd only bought and sold two, then those two would be replaced with one and that one wouldn't be replaced at all when it sold.

From: [identity profile] sleigh.livejournal.com


"Do publishers decide how many to print more based on how many of the last book sold or on pre-orders from book store chains?"

Yes. They're not going to print 50,000 copies of a book with 5,000 pre-orders. Paper is expensive.

From: [identity profile] barbarienne.livejournal.com


Publishers still focus heavily on getting books in stores. That's the mandate passed to the sales force: get books on shelves.

That's why they offer co-op dollars. Why they pay for front-of-store display, or push backlist-filled endcaps with the new hardcover. Why, when the buyer at Barnes and Noble says, "We don't like this cover," the publisher changes the gorram cover.

There's no question that a typical, new-to-this-author reader needs to see a book more than once before deciding to buy it.

Online sales are big, and ebook sales are growing, so this dynamic is very likely to change in the next several years. But for now, it's still "get eyeballs" and the place to get eyeballs is the bookstores.

Bookstores offer "order it and we'll ship it to you" nowadays, but usually if a person is in a bookstore, it's because they want a book right now, not next week. Those are the sales publishers focus on.

From: [identity profile] slaynsoul.livejournal.com


sadly, whenever I go downtown, I can never seem to find your books in the local stores, and when I do, its usually the most recent one or one from the middle of a series, which isn't very useful if I want to start from the beginning. Not to mention that your cloud mage series is nearly impossible for me to find. Similarly the county library here has no listing for any of your books. It frustrates me because I do have an interest in your work and I want to be able to find them in a bookstore, or successfully recommend them to a friend to find in store. I know I can find them online, but then I have to deal with shipping costs and delivery time... Is it so much to want to hold it in my hand and buy it same day?

From: [identity profile] barbarienne.livejournal.com


What bookstore is putting out only one copy at a time?

Most stores put out a number relative to what they think will sell; many copies of a bestseller's book, and fewer of a new author's. But usually they put out at least three copies of something new. (I'm talking chain stores here; indies may have different concerns.)

Paperbacks have a standard flow: X copies on display until they either sell out or 3 months have passed, whichever comes first. Any leftovers get stripped and claim credit from the publisher.

Most of the chain stores have central ordering, with limited options for a local manager to order what is hot in her particular store/region. If one B&N gets three copies of Great New Book, then all B&Ns will get three copies (or some proportionate number relative to their size) of Great New Book.

From: [identity profile] sleigh.livejournal.com


[livejournal.com profile] barbarienne, thanks for offering the publishing perspective as someone in the industry! I appreciate the input and the facts!

From: [identity profile] kk1raven.livejournal.com


I would think that how many they put out would depend on how much shelf space they have vs. how many different books they have. The local chain store that I usually shop at (not B&N) commonly puts out one copy of most books in the SF section. I know they replace single copies when they're sold, because I see more copies of books I've bought on later visits. Maybe the local store store is an some kind of odd exception but I can only speak about what I see happening.

They also don't seem to get the same items as the the store an hour east of me. That store has a much better selection and I know I'm not the only one who thinks so.

From: [identity profile] minnehaha.livejournal.com


Interesting.

It's different in technical non-fiction, I think.

Definitely agree with your last paragraph. "We'll order it and ship it for you" is a futile attempt to compete with Amazon.

B

From: [identity profile] minnehaha.livejournal.com


That's the difference between publishing as an industry and publishing as a business. An industry is concerned with making things: cars, books, appliances, hotels, whatever. A business is concerned with making money, and if there's more money to be made by making fewer things then fewer things get made.

B

From: [identity profile] minnehaha.livejournal.com


"Is it so much to want to hold it in my hand and buy it same day?"

Overnight is the new same day.

B

From: [identity profile] minnehaha.livejournal.com


"So how does the number of copies ordered by a chain bookstore affect the number printed to begin with? Do publishers decide how many to print more based on how many of the last book sold or on pre-orders from book store chains? Do orders even get placed early enough for the publisher to take them into account?"

Yes, yes, and yes.

B

From: [identity profile] slaynsoul.livejournal.com


true, but since my situation is that i don't have a lot of money right now, I can't afford to pay for overnight, let alone the book. But I have friends I talk to about the books, and I started reading them at the library when I could find them. Its annoying that I have to drive 2 and a half hours away to my old hometown's county library to rent them.... sorry, more a rant about the library around here not having the books I want and the bookstores too occasionally. guess everything is heading into the online age :P

From: [identity profile] minnehaha.livejournal.com


I've noticed this dynamic changing since I was first published. Basically, the set-up cost of printing books has dropped considerably, so it's feasible for publishers to have many small press runs instead of fewer larger press runs. This means that they'll only print what they need for their initial order -- and maybe a few extra -- and then go back and reprint again and again as reorders come in. Too often there's a few-week window between when the warehouse is out of books and when it is no longer out of books, but this too is shrinking as printers are more used to fast turnarounds.

Print on demand is the end state here, and it's not more than a few year away for trade paperbacks.

B

From: [identity profile] sleigh.livejournal.com


I agree -- print on demand is the ultimate end state for the game, and it is coming closer and closer.

From: [identity profile] minnehaha.livejournal.com


And then what happens? Bookstores die, to be replaced by Fexed/Kinko's? I saw something like the future a few years ago in Hong Kong. Little storefronts would sell any program on CD-ROM. You'd page through the books of photocopies of disk covers, pay for what you wanted, and then wait a few minutes as the guy burned the disk in the back room.

Kind of a sucky bookstore experience.

B

From: [identity profile] sleigh.livejournal.com


I can foresee a bookstore that keeps only 'sample' books on the shelves, no more than one of each: the cover, with maybe a short excerpt. (Yes, you could accomplish the same thing with a bunch of terminal kiosks that show you the cover, the quotes, and an excerpt). You don't buy the sample; it's only for browsing. You decide what book you want, and a printer in the back, connected to the various publishers, prints out the selected book in a few minutes, in MMPB or TPB format, or Ebook if you bring in your reader. It's up at the front desk shortly for you to pick up.

Hardcovers will be only for libraries and collectors (which is pretty much the case now anyway.)

Combine this with a coffee shop atmosphere (which some bookstores are already doing) and perhaps 'extra' enticements like readings, interviews, writing groups, etc. and it wouldn't have to be a 'sucky' experience. But certainly a different one than the current model.

Even with this model, though, you still have the 'visibility' issue. With no reason for a book to go OP, the shelves become more and more packed... so the bookstores themselves would start pulling the 'old' books that are selling one or two copies a quarter in favor of those selling more. But: you should be able to walk into the bookstore and order one of those 'old' books as long as you know author and title -- or you could find an author you like and order every one of his/her back titles.

I suspect that if brick-and-mortar bookstores are going to survive, they're heading for something along those lines -- or toward something entirely different I can't foresee that works better.

But I doubt that they'll survive in their current form. Someone who actually runs a bookstore and knows the economics would be better able to predict how the bottom line changes once there's no more strip-and-return policy as with the current distribution model.

From: [identity profile] minnehaha.livejournal.com


"With no reason for a book to go OP, the shelves become more and more packed..."

Think about this more generally. Forget the shelves -- choice becomes more and more. Instead of having to compete with the books now in print, you're going to have to compete with every book ever written.

B

From: [identity profile] barbarienne.livejournal.com


Definitely different in technical (or other scholarly) nonfiction. I worked for one of the giant trade houses for 14 years, and now I work for a university press. Entirely different sales approaches.

I'm staggered that at the scholarly press we have 100% sell-through on some books! An 80% sell-through at a trade press is considered amazing. Budgets at my current employer work assume a very high sell-through. Budgets at my previous employer assumed a 55% sell-through.

From: [identity profile] barbarienne.livejournal.com


It's not a function of cheaper set-up (though that is a bit of contribution). It's a function of warehousing and inventory. There's a limited window for sales and write-downs on a tax-paying company. Stocking two years' worth of inventory has financial consequences on the bookkeeping end, not the production end.

From: [identity profile] barbarienne.livejournal.com


B&N is notorious for their central ordering, a thing most of the trade houses don't really like, but suffer with. I can't speak for Borders or other chains (are there other chains anymore?), having not heard anything specific about them.

Bookstore managers of my acquaintance have confessed to manipulating the ordering chain. And backlist is generally up to the local manager.

From: [identity profile] barbarienne.livejournal.com


Does your library do interlibrary loans? Not instant gratification, but at least an option.

I haven't set foot in a bookstore (other than for friends' readings and signings) in years. I'm all about the online ordering. I've just gotten used to waiting a few days. I never pay for shipping.

From: [identity profile] minnehaha.livejournal.com


And didn't the IRS rules about deducting inventory change a few years ago?

B

From: [identity profile] barbarienne.livejournal.com


Yep. That's what started it all. Until then, publishers were perfectly happy to order a projected year or two of inventory. Now they can't risk having stuff sitting in the warehouse for too long.

Nonprofit scholarly publishers don't have the same problem. My current employer typically aims at three years' worth of stock on reprints, or on four-color books (the most expensive in terms of makeready costs). We use POD for things that move fewer than 50 copies/year.

From: [identity profile] barbarienne.livejournal.com


Publishing has the added problem in that every book is an entirely different product. (Not every unit; every book-by-title.)

Cars are similar. The Toyota Camry is not the same as the Hyundai Sonata, though they are both competing mid-size sedans. The difference between books and cars, though, is numbers of choices. There are far more categories of books than categories of car, and far more selections in a category of books than in a category of motor vehicle.

From: [identity profile] slaynsoul.livejournal.com


my county library does not, however my university library does. *crosses fingers* thanks for reminding me!
.

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