I understand your point. But -- in their public pronouncements -- Macmillan has been nothing but politely firm about their position and not whining, while the only official amazon statement that I've seen has been the one from which the above quote was taken... and it's all about whining. I've heard authors whining, but Macmillan hasn't.
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Date: 2010-02-06 02:56 pm (UTC)